Privacy policy

Last updated: 05/09/2025

Your privacy matters to us.
This Privacy Policy explains how The Loredana L House LLC, operating under the trade name Les Diamants Rouges, collects, uses, and protects your personal data when you use our website or place an order.


1. Data We Collect

We may collect the following information when you browse our website, place an order, or contact us:

  • First and last name

  • Email address

  • Shipping and billing address

  • Payment information (processed through secure third-party platforms)

  • Order history

  • Device/browser information (e.g., type of device, browser, partially anonymized IP, navigation data)

We collect this information when:

  • You make a purchase

  • You submit a contact form

  • You browse our site (via cookies or analytics tools)


2. How We Use Your Data

Your data is only used for the following purposes:

  • To process and ship your order

  • To respond to your inquiries

  • To send emails (only with your explicit consent)

  • To improve your user experience on our site

  • To analyze traffic and visitor behavior in a non-identifiable way


3. Your Consent

By providing your information to complete a transaction, contact us, or subscribe to a newsletter, you consent to the use of your data for that specific purpose.
You may withdraw your consent at any time by contacting us (see section 6).


4. Data Sharing

We never sell your personal data.

Your information may be shared with trusted third-party providers only in the following cases:

  • Secure payments (e.g., Stripe, PayPal)

  • Shipping and logistics

  • Website hosting, maintenance, and security

  • Traffic and usage analysis (e.g., Google Analytics)

  • Marketing emails, only if you’ve subscribed

Each provider is contractually obligated to protect your data and may only use it to perform services for The Loredana L House LLC.


5. Data Security

We implement technical and organizational security measures to protect your data from unauthorized access, loss, or misuse.
That said, no online system is completely immune to risks. By using our site, you acknowledge and accept this reasonable level of risk.


6. Your Rights

You may at any time:

  • Request access to your personal data

  • Correct or delete your data

  • Withdraw your consent

  • Request a restriction of processing

To exercise these rights, please contact us using the email address provided below.


7. Cookies

Our website uses cookies to:

  • Ensure smooth navigation

  • Analyze site performance (via Google Analytics)

  • Enhance your user experience

You can manage your cookie preferences directly from your browser settings at any time.


8. Contact Us

If you have any questions about how we handle your personal information, you can reach us at:

support@lesdiamantsrouges.com

The Loredana L House LLC
Operator of the brand Les Diamants Rouges
Registered in the State of New Mexico, USA